Amazon Returns

We are a drop off point for Amazon returns.

Items must be securely packaged, or we can package them for a fee.

Items must include an Amazon shipping label

OR

you must have already emailed a shipping label to our store.

Amazon Return Label Instructions

  1. Choose your return option: Under the various Amazon return options, choose the "UPS Drop-off Points" option from the list of return methods. This can sometimes be located under "Amazon Locker", "Whole Foods", "The UPS Store", and/or "Other Return Options".

    For our rural customers, sometimes "UPS Drop-off Points" does not show up as an option for returns. If this happens, please contact Amazon directly and tell them you do not live near a UPS Store and that you must have a return label for a UPS Drop-off Point.
  2. Confirm the return details: Review the return details on the next page, including the return address and the item you're returning. Make sure everything is accurate and click on the "Continue" button to proceed.
  3. Choose your return label: On the following page, you'll be given two options for the return label: printing the label or emailing it. Select the desired option based on your preference and available resources.
  4. Print the label: If you choose to print the label, make sure you have access to a printer. Click on the "Print label" button, and a PDF file containing the return label will be downloaded to your computer. Open the PDF and print it using a connected printer.
  5. Email the label: If you prefer to email the label, select the "Email label" option. Please email the label to:

    Tijeras: Orders@onestopoffice.net

    Mountainair: Print@onestopoffice.net
  6. Prepare the package: Securely package the item you're returning in a suitable box or packaging material. Make sure to include any necessary accessories or documentation.
  7. Attach the return label: If you printed the return label, affix it to the outside of the package using clear tape, making sure it's clearly visible. If you emailed the label, let us know when you arrive so we can print and attach the return label to your package.
  8. Drop off the package: Bring the prepared package to one of our stores and we will be happy to assist you in processing your return.
Return to Home Page